Shipping Information
At Rosie's Store, we want your order to arrive safely and as quickly as possible. Below you'll find everything you need to know about processing, shipping, delivery, and tracking.
Order Processing
Most orders are prepared and shipped within 1–2 business days, excluding weekends and holidays.
Custom name necklaces require approximately 3–5 business days for processing.
Once your order ships, we'll send you a confirmation email with tracking information.
U.S. Shipping
We ship U.S. orders using trusted carriers, including USPS and UPS.
Standard Shipping: Approximately 5–7 business days
Expedited Shipping: Approximately 2–3 business days
Available shipping options and costs will be shown at checkout.
Please remember that processing time and shipping time are separate. Choosing expedited shipping speeds up delivery after your order has been prepared and shipped.
International Shipping
We ship to select international destinations.
Estimated Delivery: Approximately 7–21 business days
Shipping costs are calculated at checkout based on your destination and order.
International orders may be subject to customs duties, taxes, or import fees. These charges are determined by the destination country and are the responsibility of the recipient.
Track Your Order
Once your order ships, you'll receive an email with your tracking number.
You can also visit our Track Your Order page and enter your email address and order number to check your shipment status.
Shipping Delays
Delivery times are estimates and cannot be guaranteed. Weather, holidays, customs processing, carrier delays, and other circumstances outside our control may occasionally affect delivery.
Please double-check your shipping address before placing your order. An incorrect or incomplete address may result in delays or a returned package.
Lost or Damaged Packages
If you believe your package has been lost or your order arrives damaged, please contact us at info@rosiesstore.net.
We'll be happy to help and work with the shipping carrier when necessary.
Returns
For information about returns and exchanges, please visit our Return Policy page.
Questions?
We're a small family business based in Illinois, USA, and we're always happy to help.
If you have any questions about your order or shipping, please contact us at info@rosiesstore.net.
Thank you for shopping with Rosie's Store and supporting our small business!