How To Track My Order

How to Track Your Order

At Rosie's Store, we are dedicated to ensuring that your shopping experience is smooth and enjoyable from start to finish. Tracking your order is easy and can be done through multiple convenient methods. Follow the steps below to stay updated on the status of your purchase:

1. Receive Your Order Confirmation Email

Once you place an order with us, you will receive an order confirmation email containing essential details about your purchase, including your order number and a summary of the items you've selected.

2. Access the "Track Your Order" Section on Our Website

For a quick and straightforward way to track your order, visit the "Track Your Order" section on our website. Here's how:

  1. Navigate to Rosie's Store Website:

  2. Locate the "Track Your Order" Section:

    • You can find this section in the top navigation bar.

  3. Enter Your Details:

    • Email Address: Enter the email address you used when placing your order.
    • Order Number: Enter the unique order number provided in your confirmation email.

  4. Click "Track Order":

    • After entering your information, click the "Track Order" button to view the current status of your shipment.

3. Check Your Shipping Confirmation Email

Once your order has been processed and shipped, you'll receive a shipping confirmation email. This email includes important information such as:

  • Tracking Number: A unique identifier for your shipment.
  • Carrier Information: Details about the shipping company handling your delivery (e.g., USPS, UPS, FedEx).

4. Use the Tracking Number for Detailed Updates

With your tracking number, you can monitor your order's journey through the carrier’s website or mobile app:

a. Track Through the Carrier’s Website

  1. Visit the Carrier’s Website:

  2. Enter Your Tracking Number:

    • Locate the tracking field on the carrier’s homepage and input your tracking number.

  3. View Tracking Details:

    • The website will display real-time updates on your package’s status and location.

b. Track via Rosie's Store Website

  1. Log In to Your Account:

    • Visit Rosie's Store and log in using your registered email and password.

  2. Go to "My Orders":

    • Click on your account icon and select "My Orders" from the dropdown menu.

  3. Select the Order to Track:

    • Click on the specific order you wish to track to view detailed tracking information and a direct link to the carrier’s tracking page.

5. Mobile Tracking Options

Stay updated on the go with mobile tracking options:

  • Carrier’s Mobile App:

    • Download the respective carrier’s app (USPS, UPS, FedEx) from your smartphone’s app store and enter your tracking number for real-time updates.

  • Rosie’s Store Mobile Site:

    • Access your account and track your order directly from your smartphone browser through our mobile-friendly website.

6. Stay Informed with Email Notifications

Ensure you are subscribed to our email updates to receive real-time notifications about your order status, including:

  • Shipping Updates: Know when your order has been shipped.
  • Delivery Confirmations: Receive confirmation once your package has been delivered.

7. Need Further Assistance?

If you encounter any issues while tracking your order or have any questions, our dedicated customer support team is here to help!

Additional Tips

  • Allow Processing Time: After placing an order, please allow 1-2 business days for processing before tracking information becomes available.
  • Check Spam/Junk Folders: If you haven’t received your confirmation or shipping emails, please check your spam or junk email folders.
  • Verify Shipping Information: Ensure that your shipping address is correct to avoid delays or delivery issues.